Crewdible is an Indonesia-based Startup company, focusing on online fulfillment services. Since 2017, Crewdible has provided multi-channel fulfillment services for E-Commerce businesses and SMEs. We help e-commerce sellers to store stock, pick, pack, and deliver it for them automatically, providing them with real-time management to bring reasonable comfort. We also turn local idle spaces including homes, offices, and warehouses, into e-commerce/fulfillment centers for storage, cold storage, packaging, & pickup points.
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At Crewdible, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, E-Commerce business, and SMEs. Whatever your aspirations, Crewdible offers you unrivaled opportunities to realize your full potential. We invite highly motivated, dynamic professionals to join our growing team with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
Job Roles:
- Responsible for supervising warehouse Fulfillment operations
- Manage operations team, operators and own their day-to-day responsibilities to deliver an amazing customer experience.
- To manage the end-to-end aspect of daily fulfillment operations: inbound management to stock handling, storing, and order dispatching in line with established service levels.
- Set up and onboard new hires & coach warehouse team to be efficient operationally.
- Analyze data for process efficiency and suggest solutions for improvement.
- Apply and follow Warehouse Fulfillment standards and standard operating procedures (SOPs) in day-to-day warehouse operations.
- Monitor operational policies and procedures to ensure the most efficient processing of grocery orders, control of damage and errors and other aspects of operational excellence to deliver a world-class customer experience.
- Ensure warehouse housekeeping and maintain health & safety and product quality standards.
Job Qualifications:
- Candidate must possess at least Bachelor's Degree in Engineering, Logistics, or Supply Chain field
- Has experience as Team Lead/Supervisor in related role minimum 2 years
- MUST be flexible to work in the Jabodetabek area since we have some warehouses in different locations
- Understand how orders capacity is defined to meet customer demand
- Good leadership, communications skills, and knowledge in the facility and maintain aspects of a warehouse
- Team player with strong leadership skills
- Ability to work in a fast-paced work environment and adapt to change
- Customer-focused, flexible, and innovative
- Attention to detail and accuracy
- Solid and excellent communication skills, able to speak in front of a group and solve the problem
- 5S and safety program compliance and understanding basic knowledge
- Computer Literate (Ms. Word, Ms. Excel, Logistic and WH Software) & familiar with Warehouse Management System (WMS)
