Customer Service Supervisor

Full Time


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Crewdible is an Indonesia-based Startup company, focusing on online fulfillment services. Since 2017, Crewdible has provided multi-channel fulfillment services for E-Commerce businesses and SMEs. We help e-commerce sellers to store stock, pick, pack, and deliver it for them automatically, providing them with real-time management to bring reasonable comfort. We also turn local idle spaces including homes, offices, and warehouses, into e-commerce/fulfillment centers for storage, cold storage, packaging, & pickup points.

#SolusiBisnismu #GudangOnlineIndonesia

At Crewdible, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, E-Commerce business, and SMEs. Whatever your aspirations, Crewdible offers you unrivaled opportunities to realize your full potential. We invite highly motivated, dynamic professionals to join our growing team with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Job Roles:
  • Supervise and manage Customer Service Team 
  • Maintain OKR related to Customer Service
  • Resolving the case of fulfillment that goes within 1x24 hours
  • Coordination with the Warehouse and logistics to resolve operational problems in the Warehouse
  • Coordination with the seller to explain the constraints in the Warehouse

Job Qualifications :
  • Candidate must possess at least Bachelor's Degree in any field
  • At least 4 years of working experience in the related field is required for this position
  • Familiar with E-commerce, Enabler, or Logistic Industry
  • Having excellent communication skills, especially with customers
  • Team player with strong leadership skills
  • Customer-focused, flexible, and innovative
  • Ability to work in a fast-paced work environment and adapt to change
  • Willing to be located in Tangerang
  • Lampirkan resumemu (curriculum vitae).
  • Beserta portofolio pekerjaan sebelumnya.
  • Sebutkan ekspektasi gaji dan availability status.
  • Kirimkan aplikasimu via email ke